Scope and controller information
This policy applies to personal data processed through the AURA Surgicare website, including information submitted through enquiry forms and newsletter subscription forms. The website is intended to provide company, manufacturing, quality, instrument-category and catalogue information to healthcare professionals, procurement teams and distributors.
Information we may collect
Depending on how you use the website, we may collect your name, professional email address, telephone number, organisation, country, enquiry details and catalogue requirements. Technical information such as browser type, device information, IP address and basic website logs may also be processed by the hosting environment or analytics/cookie services if enabled.
Only information reasonably required for the stated purpose should be requested. Please do not submit patient records, clinical histories or other sensitive health information through general website forms.
Purposes and legal basis
Information may be used to respond to enquiries, provide requested catalogue or company information, maintain business correspondence, improve website security and operation, and—where you have subscribed—send AURA professional updates or offers. Newsletter communications are intended for subscribers who have chosen to receive them, and you may unsubscribe at any time.
Retention and security
Personal data should be retained only for as long as reasonably necessary for the purpose for which it was collected, or for a longer period where applicable law requires it. Reasonable technical and organisational safeguards are used to reduce risks such as unauthorised access, loss, alteration or disclosure.
Your privacy rights
Subject to applicable law, you may have rights relating to information about processing, access to your personal data, correction, obtaining a copy, and destruction or deletion where applicable. Requests can be submitted using the contact details below. Identity verification may be required before a request is completed.
Privacy contact and updates
For privacy questions or requests, contact AURA Surgicare at info@aurasurgicare.com. This policy may be updated when website practices, services or legal requirements change. The current version will remain available on this page.